Q: How did you get to where you are today in your career?
A: I have 10+ years of experience in IT. I started at a co-op at RIT for a local startup, and immediately started learning about the different ways of managing internal IT. From there, I jumped into MSP work and managed a variety of customers. I was recruited to join the IT Insights team, so I’m told, for my customer-first attitude and my strong problem-solving abilities.
Q: What do you prefer to work on?
A: My favorite piece of tech to work on is routers and access points. They’re a behind-the-scenes piece and are absolutely critical to maintain. We have a lot of control over these and need to make sure they function correctly. At the end of the day, I find building and maintaining wireless networks to be a lot of fun.
Q: Speaking of fun, what do you do in your free time?
A: My hobbies include antique restoration, astronomy, and motorcycles.
Q: What advice would you give to someone getting started in the IT field?
A: Do not be afraid to mess around with tech. It’s harder to break than you think. Just because something doesn’t work the first time doesn’t mean its totally broken.