Careers
Join the team!
Current openings
Account Manager I, II and III
Account Manager I, II and III are responsible for establishing and maintaining business relationships with internal and external customers. Account Manager I, II and III ensure that the needs of their clients are met by handling customer complaints, finding solutions to issues, and maintaining a positive relationship between both parties for future business opportunities.
Client Technology Support
The Client Technology Support provides technical assistance and support to clients regarding software and hardware issues. They are responsible for troubleshooting problems, diagnosing, and resolving technical issues, and escalating complex problems as needed. This role involves configuring software and hardware, maintaining accurate records of support requests and resolutions, and ensuring client satisfaction through effective communication and timely resolution of issues.
Our job descriptions are currently under review to better reflect our growing company.
Check back soon to see new listings for open positions at IT Insights of Rochester.
Feel free to send us your resume in the meantime, careers@itinsightsroc.com.
