IT Support and MSP Services

Custom technology solutions to fit your business needs

IT Insights of Rochester is more than an IT managed service provider (MSP). We’re an IT solutions company.

Our IT support for businesses includes:

  • Managed IT support services
  • On-demand IT support specialists
  • Custom IT solutions
  • IT consulting and DNS management
  • Systems management
  • Networking monitoring, preventative maintenance, and updates
  • Reporting and analysis
  • Small business IT support

You need IT support for your business. We have the insight.

Reach out today to learn more about our managed IT support services and solutions for your business!

Business IT Support Services and Managed IT Solutions

IT Insights designs and services customized IT solutions for any size business. Our IT professionals are always accessible to provide on-demand, 24/7 support and perform regular maintenance, monitoring, and updates. We’ll keep your data secure and your systems running smoothly so you can focus on your business. Learn more about our 24/7 network monitoring services.

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Cybersecurity Protection

  • Computer network security
  • CSC and system security
  • Email encryption solutions
System Update Management

Network and System Services

  • Business systems integration
  • Network monitoring solutions: quarterly security checks, monthly preventative maintenance, regular network device monitoring, systems performance monitoring
  • Network security assessments and management
Incidents and Troubleshooting

Disaster Recovery

  • Backup and disaster recovery
  • Cloud backup services
  • Systems maintenance and computer repair
  • Data restoration
Backup and Disaster Recovery

Cloud Services

  • Cloud computing services/solutions
  • Cloud management services
  • Cloud migration services
  • VOIP telephone services/VOIP telephone software
Documentation Management

Documentation Maintenance

  • Network and systems documentation management
  • Application management
  • Software license management
  • Software asset management
  • Hardware documentation management

How is IT Insights different from other IT support companies?

Customized Service Strategy

We offer top-of-the-line, scalable, and customized managed IT services for small businesses and enterprises alike. Other managed service providers charge a flat monthly fee, but IT Insights charges according to the services performed. This allows us to tailor our solutions and services to fit your needs better, and you only pay for what you use.

Have confidence that paying less doesn’t mean sacrificing quality. Our goal is the continuous improvement of systems performance and security. All our services are performed by highly-skilled, experienced, and credentialed IT professionals.


We provide detailed quarterly reporting on system health, technical needs, and potential vulnerabilities. These insights improve analysis, address problems before they arise, and enable informed decision-making.


Solutions and services that fit your needs and align with your organization’s goals.


24/7 support and troubleshooting for incidents, big or small.


You only pay for services you receive, and all pricing is fully transparent.


IT Insights does not lease products. Anything your purchase is yours to keep.

Learn more about IT Insights


Get in Touch

Our mission is to make our customers’ lives easier with high-quality, responsive IT support and service management. Call, email, or contact us today to learn more about our managed IT solutions and support.