An interview with our Chief Technology Officer, Nick Polce. “Invest in yourself. Purchase some gear and set up your own lab… You never stop learning in this field.”
Get a glimpse of life beyond the office at IT Insights. Discover team stories, hobbies, and moments that make our culture unique and inspiring.
An interview with our Account Manager, Matt Beikirch. “Listen and absorb as much information as you can.”
An interview with our System Administrator, Amy Nowakowski. “Keep an open mind and always accept the knowledge.”
An interview with our Manager of Procurement & Vendor Relations, Teresa Cologgi. “Love what you do. Otherwise, it’s just a job, not a career.”
An interview with our Client Technology Support, Brandon Session. “It’s not as hard as it seems. If you are willing to learn, your potential is limitless.”
An interview with our Client Technology Support, Jonathan Pinto. “Don’t be too worried if you don’t have much formal training in IT… try to network with people in the industry to make opportunities for yourself.”
An interview with our Operations Manager, Tony Mangiola. “The best way to put a puzzle together is to have all the pieces.”
An interview with our System Engineer and Service Manager, Jordan Simpson. “Do not be afraid to mess around with tech. It’s harder to break than you think. Just because something doesn’t work the first time doesn’t mean its totally broken.”
An interview with our Vice President of Business Development, Christopher Bierasinski. “I don’t think it’s possible to be an expert in everything, but having the ability to listen and ingest new information is invaluable.”
A love for technology has lead to a diverse background in the tech industry for Taylor, spanning from IT to programming. His unique skill set allows him to connect and communicate with clients effectively to deeply understand any issues they may be having. With a passion for problem solving and emphasis on client satisfaction, Taylor will make sure every detail is covered to provide the best service!
We sat down with Taylor and asked him a few questions we thought our clients and partners would like to know:
Q: How did you get to where you are today in your career?
A: I’ve always loved technology and been amazed at the capability of some tech and all the innovations along the way. It started with home gaming consoles growing up, then that progressed to our home computer when family would call on me to fix it when something broke. When I was using tech for fun or fixing things when they broke, there was a part of me that always wanted to go deeper and really figure out how everything worked. There’s nothing quite like the feeling of being able to understand and manipulate a piece of tech to get it to do what you want. That led me to having a wide path in tech and learning coding and networking in addition to the support side of things. I wanted to find a place where I can use my knowledge and background to help clients achieve that same sense of satisfaction.
Q: What do you prefer to work on?
A: I wouldn’t say I enjoy one area more than others. It all boils down to finding out what needs to be done or fixed and then working toward that solution. For me, having a wide variety of problems is great because it keeps you on your toes having to work with multiple machines, systems, and ways of thinking.
Q: What do you do in your free time?
A: My kids keep me busy, so there’s a lot of chauffeuring happening. Apart from that, I enjoy all kinds of games, golf, hockey, football, and playing music (mostly drums). I love food so I also take a lot of joy from making my family try new places to eat and recreating the dishes at home.
Q: What advice would you give to someone getting started in your field?
A: Don’t be afraid to ask questions, get your hands dirty, and make mistakes. Technology is always advancing and asking questions is a great way to learn something new or gain a new perspective.
Q: What advice would you give to businesses who need IT support?
A: Don’t be afraid to get involved. Hearing your insights can help us tailor our approach to make sure you get exactly what you need!
You need IT. We have the insights.
IT Insights provides managed IT services in Rochester, New York, the surrounding areas, and other regions.
1150 Penfield Rd.
Rochester, NY 14625