Matt has worked in the IT industry for the past seven years and thrives on finding the perfect solution to a technological problem, all the while making IT into a more approachable topic. He loves to tailor IT solutions to specific business needs.
We sat down with Matt and asked him a few questions we thought our clients and partners would like to know:
Q: How did you get to where you are today in your career?
A: I have been the family “IT guy” for as long as I can remember, so going to school for something IT-related made the most sense to me. I started taking IT courses at Monroe Community College (MCC) and transferred to Rochester Institute of Technology (RIT) to complete my Networking and Systems Administration degree. Afterwards, I started helpdesk work at an MSP which helped me develop my on-the-job skills very quickly. From there, I worked my way up into more technical roles and bridging the gap between IT and business needs.
Q: What do you prefer to work on?
A: Helping a client find a more efficient solution to a process they may struggle with.
Q: What’s the most unusual or interesting tech problem you’ve ever had to solve?
A: Finding an old group policy that was causing a workstation to restart.
Q: What’s the most unexpected thing you’ve learned while working in IT?
A: Trust but verify. Early on in my career, I completely wiped a computer that I was told had already been backed up, but I didn’t verify the backup was properly working.
Q: How do you stay updated with the ever-evolving technology landscape?
A: Following popular tech articles and blogs.
Q: What is your favorite tech tool or trend you’d recommend to everyone?
Q: What’s your go-to tech gadget or app that you can’t live without?
A: My phone. There are too many essential communication avenues.
Q: What’s your approach when advising clients on technological solutions?
A: Make sure the solution truly fits your need and everyone understands how to effectively use it.
Q: What advice would you give to someone getting started in your field?
A: Listen and absorb as much information as you can.
Q: If you weren’t working in IT, what alternative career path would you have pursued?
A: Teaching.
Q: What do you do in your free time?
A: Walking my dogs, trying new restaurants, video games, and crafting things.
