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Increase Your Protection to Reduce Your Cyber-related Costs with Core Tools
By Chris Bierasinski, VP of Business Development
IT Insights of Rochester is a local IT service provider offering managed IT security services and technology solutions in Rochester and nearby areas. Visit our Cybersecurity Protection services page for an overview of the various levels of protection we offer.
This is the first entry in a four-part series of articles. In this initial blog post of the mini-series, we will introduce the various security services structures offered by IT Insights and provide a review of the core tools that we leverage.
THE IMPACT OF CYBERSECURITY
Cybersecurity is critical to your business IT Infrastructure and plays a vital role in the overall health of your organization. In the 2022 statistics released by the FBI’s Internet Crime Complaint Center, they received a staggering 800,944 complaints. Though total complaints decreased by 5% compared to the previous year, losses went up 49%, reaching over $10.3 billion in losses.
To summarize, the threat is real. Seeking a trusted cybersecurity consulting partner to help you avoid and mitigate cyberattacks and losses is crucial.
HOW IT INSIGHTS CAN HELP DEFEND YOUR BUSINESS FROM CYBER THREATS
IT Insights is consistently evaluating tools to help harden defenses. Since opening our doors in 2019, our suite of cybersecurity tools has steadily expanded, adapting to address emerging and evolving threats. As part of our commitment to staying at the forefront of cybersecurity, we prioritize internal training and education. Notably, Nick Polce, with his master’s in Cybersecurity, exemplifies our dedication to expertise and excellence in the field. This commitment ensures that our team is well-equipped to navigate the dynamic landscape of cybersecurity.
Cost-Effective Cybersecurity Solutions
IT Insights cybersecurity solutions align with industry and regulatory best practices and cybersecurity insurance requirements. This model makes advanced IT security solutions affordable for all organizations, including small businesses.
Here are the cybersecurity tools and solutions included in the first level of protection:
CORE TOOLS: ANTI-VIRUS SOLUTIONS WITH TIMELY AND EFFICIENT REMOTE SUPPORT
Worry-Free Antivirus Protection
In our first level of protection, we offer the powerful Trend Micro Worry-Free Antivirus, a next-generation holistic antivirus solution. If you don’t have Trend Worry-Free Antivirus, you need to. This is an essential tool for every PC, laptop, and server. Over the last twenty years, its developers tested, refined, and proved the application’s effectiveness. (That’s like dog years in Internet time.)
For a bit of background, antivirus software used to be sufficient. However, with the evolution of technology and the changing nature of threats, the landscape has transformed both positively and negatively. In today’s technology-driven world, having a lightweight, reliable, and centralized antivirus tool is not just important—it’s essential.
Passive monitoring and risk mitigation provide a superior alternative to active engagement in monitoring or excessive costs. In response to virus threats, IT Insights employs a centrally managed system. If an endpoint is infected, we receive a ticket, ensuring that we can’t simply minimize the warning and overlook it. Our approach involves managing a vast and well-maintained library of risks, reflecting our commitment to staying ahead in the face of evolving cybersecurity challenges.
Remote Monitoring & Management (RMM)
Our second tool, Datto’s RMM, is a secure cloud-based platform that provides remote performance monitoring of PCs and laptops. It proactively notifies IT Insights cybersecurity specialists of potential issues, unusual behavior, or problems. In fact, Datto RMM often alerts us before the user even notices a problem.
When issues arise, RMM supports a co-pilot mode, allowing us to remotely access a user’s computer from any location. This enables us to provide prompt assistance without taking control away from the end user, making it particularly valuable for those with remote workers. In essence, we can assist employees from anywhere.
Datto RMM enables us to manage updates at your convenience. Flagged important events notify us of problem behaviors, failing health, and other critical logged events. Communication is a two-way street, incorporating health checking. This eliminates the necessity for on-site IT support for minor issues. Datto RMM is an exceptional tool for remote employees in need of assistance.
Password and Documentation Management
Our third tool, Kaseya’s MyGlue, is a robust solution for securely storing and managing passwords across various accounts and systems. Beyond password management, users can seamlessly document and organize crucial information, including processes, procedures, and keynotes, creating a centralized knowledge base for enhanced team collaboration.
Given MyGlue’s involvement with sensitive data like passwords, it prioritizes security with robust measures in place, eliminating the need for outdated password rotation policies. Say goodbye to the days of scribbling passwords on Post-it notes; MyGlue ensures strong, unique passwords on any company device.
The platform even facilitates the secure sharing of organizational passwords without compromising safety. With access control, our IT team can gain temporary access to personal passwords for immediate support and restrict access promptly once the issue is resolved. This proactive approach stands as a paramount measure for elevating password security practices.
Ready to enroll in IT Insights cybersecurity protection?
If you are a current client, we encourage you to contact your account managers – either Tony, Alex, or Chris with questions. If you’re not a client, contact Christopher Bierasinski to learn how IT Insights can help strengthen your digital security.
Doing IT Project Planning Right
By Chris Bierasinski, VP of Business Development
IT Insights of Rochester is a local information technology managed service provider (MSP). They offer business technology solutions in Rochester and beyond. Learn more about IT Insights’ essential use of project planning initiatives.
Businesses are increasingly relying on IT infrastructure and systems to stay competitive and efficient. However, the successful implementation of IT projects is no easy feat. It requires a well-thought-out approach that incorporates project planning and management.
Here, we’ll delve into the significance of project planning, essential project planning tools, project management best practices, and the value of project management experience.
THE IMPORTANCE OF PROJECT PLANNING
Project planning is the cornerstone of successful IT project management. Without a clear and comprehensive plan, IT projects are susceptible to scope creep, delays, and budget overruns.
Effective project planning:
- Defines project objectives and goals
- Determines the scope of work and deliverables
- Identifies project stakeholders and their roles
- Establishes a timeline with milestones
- Allocates resources and budgets
- Anticipates potential risks and mitigation strategies
- Designates responsibilities for both internal and external parties
LEVERAGING PROJECT PLANNING TOOLS
Project planning tools are essential for streamlining the planning process and enhancing collaboration among team members. At IT Insights, we utilize Autotask as our central hub. This tool seamlessly integrates and retrieves our client data while also connecting with other relevant tools like Datto, IT Glue, and more. It serves as a versatile hub, accommodating various needs, whether you require additional tools or not.
IT PROJECT MANAGEMENT BEST PRACTICES
To ensure the success of your IT projects, consider these best practices:
Clearly Defined Objectives
Start with a crystal-clear understanding of project goals and objectives.
Engage Stakeholders
Involve key stakeholders from the beginning to gain buy-in and alignment.
Comprehensive Risk Management
Continuously assess and manage project risks.
Effective Communication
Maintain open and transparent communication channels with all team members and stakeholders.
Regular Progress Tracking
Monitor project progress and adjust the plan as needed to stay on course.
Quality Assurance
Implement rigorous testing and quality assurance processes.
Documentation
Maintain detailed project documentation to facilitate knowledge transfer and future reference.
Post-Project Evaluation
Conduct a thorough post-project review to identify lessons learned and areas for improvement.
THE RIGHT TEAM AND EXPERTISE
Experience matters in IT project management. Experienced project managers come equipped with a rich repository of knowledge, insights, and strategies that enable them to anticipate and effectively mitigate risks. Moreover, they possess the agility to adapt swiftly when confronted with unforeseen challenges and excel in optimizing the allocation of resources. This helps ensure that each component of a plan aligns seamlessly with the project’s objectives.
Planning Projects with IT Insights
The importance of project planning cannot be overstated. At IT Insights of Rochester, we understand that doing an IT project right is a multifaceted process that requires careful planning, the right expertise, and a commitment to excellence. With a clear vision, comprehensive planning, effective communication, and a focus on quality assurance, we ensure that your IT projects are not only completed successfully but also position your organization for future success in the dynamic IT landscape.
Ready to take your IT strategy to the next level? Reach out to learn how our thorough project planning services can benefit your business and keep you ahead of the technology curve.
You need IT. We have the insights.
IT Insights provides managed IT services in Rochester, New York, the surrounding areas, and other regions.
1150 Penfield Rd.
Rochester, NY 14625